GP's, consumers and hospital staff come together

Posted 22 Aug 2016

Caption: Left: Members of the Western Sydney Local Health District Consumer Council, Middle: Matt Vukasovic from Westmead Hospital Emergency Department, Right: Carla Edwards and Anna Thornton from the Westmead Redevelopment Project Team

On the 9th August the Westmead Redevelopment invited the GP Leaders Network, consumer representatives and other partners to discuss the proposed service models for the new Emergency Department and Cardiac Comprehensive Care Centre (Cardiac CCC).

Attendees included GP Leaders Network members (WentWest/Primary Health Network), WentWest Consumer Advisory Group members, WSLHD Consumer Council members, The Sydney Children’s Hospital, Network Families and Consumer Council coordinator and staff from WSLHD Integrated Health.

Matt Vukasovic (from ED) and Rob Denniss (from Cardiology), presented their service models and received feedback and questions on the proposed model. Matt and Rob are Project User Group (PUG) Champions – one of more than 20 PUGs across the Westmead precinct who are working on plans for the new acute services building.

Matt Vukasovic said, “At the session, we outlined the planning work we’ve done which includes mapping the patient ‘flow’. That is, what it might look like for a patient as they flow through the new hospital building ED and cardiac spaces—from the point of entering the building via ambulance, to admission, treatment then discharge.”

“Then we discussed interactions with other services and spaces such as the ED satellite medical imaging helipad, security, the Acute Admissions Unit, Healthcare for Older People Earlier (HOPE) and the Intensive Care Unit (ICU). It’s a complex process and we’re achieving a lot through the PUGs and partnership discussions - in forums like this workshop with GPs.”

Rob Denniss said, “We’re very excited about the opportunities that the new Cardiac CCC offers in the new building. It is a patient-centred care approach and brings together multiple cardiac units and services into a single building. Benefits to patients are great— a potential for earlier diagnosis, a reduced length of stay, enhanced community care connections and better patient outcomes.”

A number of education, training and research opportunities were also discussed. There is potential for a Centre for Excellence offering multidisciplinary procedural training. There will be new simulation and training spaces for students plus many research opportunities for both clinical zones and other work areas.

The presentation and discussions highlighted the crucial relationships, including referral paths, between GPs and hospital.

Michael Crampton a key GP attendee said, “Today’s catch up shows that the partnership between consumers, GPs, WentWest and the two hospitals is crucial as we advance in our hospital and health service planning for adults and children.”

“These relationships, combined with the work underway through the Redevelopment, and other programs such as HealthPathways and Integrated Care, will empower GPs to manage a wider range of cardiovascular and other chronic disease conditions in the community, with potential to reduce hospital admissions. That will be great for our hospitals and wonderful for our patients.”

Related information

Read more about how community members and consumer representatives are involved in planning of the Westmead Redevelopment.