The Westmead Redevelopment’s Info Hub has re-opened after a brief holiday due to the refurbishment of Westmead Hospital’s main entrance.
Westmead Redevelopment’s director of communications and engagement Emma Spillett said: “the Info Hub is a key information point for our community and staff - they can find out about the project at any time of the day and share their ideas.
“We’ve displayed and handed out hundreds of fact sheets, held dozens of pop-up events and run video packages on our television.”
Since its opening in May 2016, more than 580 patients, carers, visitors, staff and families have completed an online survey, loaded to two tablets at the hub.
Sixty per cent of respondents said they had a good understanding of the Westmead Redevelopment project while 30 per cent said they wanted more information on the new hospital building. Nearly half thought the Info Hub had helped their understanding of the project.
The Info Hub is open 24 hours a day and is located next to the volunteers’ desk, across from the admissions area.
Following the success of the Info Hub, a second information point was launched in March 2018 to coincide with the installation of a new 3D model of the Westmead precinct. It is located near the Westmead Hospital executive offices on level 2 of E Block. Displays next to the 3D model include fact sheets and the quarterly Precinct Post.
If you have a question about the Westmead Redevelopment, you can contact the project team by email or call the project hotline on 1800 990 296.
Below are some of the responses to our survey at the Info Hub. They were responses to two questions - “what is most important to you about the future of healthcare at Westmead” and “has the Info Hub helped your understanding of the Westmead Redevelopment project?”