End-of-year thank you to consumers

Some of the Westmead Redevelopment consumers joined by staff from the project team, Health Infrastructure NSW, Western Sydney Local Health District and the Sydney Children’s Hospitals Network

It’s been a big year for our Westmead Redevelopment consumers. Last Thursday, we thanked them for their hard work at our final meeting for the year. During the meeting we recapped achievements in 2017, looked ahead to 2018 and presented gifts of appreciation.

Consumers are a key part of our planning and design process. During 2017, consumers participated in a number of project user groups (PUGs). These groups influence the planning and design of the new central acute services building, the refurbished areas inside Westmead Hospital and healthcare services undergoing redesign processes.

Throughout 2017, consumers also provided advice on the community consultation process, which has included dozens of workshops and meetings with diverse community groups across western Sydney. Consumers shared their personal contacts so members of the Westmead Redevelopment project team could discuss the project with a range of community groups, showing artist’s impressions and asking the question: “what matters to you?”

2017 consumer and community highlights included:

  • Nine new consumers recruited to the project team
  • A traditional Aboriginal Smoking Ceremony to mark the main construction period for the central acute services building
  • Extensive consultation with diverse community groups across western Sydney
  • Consumer involvement in PUGs designing an intensive care unit waiting area, a clinical reference group, main entry and plaza design, a way-finding project, a review of the Westmead Hospital visiting hours and overnight procedures and a behavioural management unit
  • Started a new PUG and planning work for the Centre for Young Adult and Adolescent Health at Westmead
  • Aboriginal and Torres Strait Islander engagement (staff and community members) – focused on the main entry and plaza, a cultural gathering place, workforce planning and the Aboriginal and Torres Strait Islander Legacy Strategy and Action Plan (a draft has been submitted for executive endorsement in 2018) and the Arts and Culture Strategy development
  • Arts and Culture Strategy development and consultation – 1000+ people consulted, including patients, carers, visitors, staff, students, consumers and community members

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