GPs brainstorm ICT solutions
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Workshop participant Dr Jaspreet Saini, a GP in Blacktown, and group shots of participants

A series of workshops have asked GPs, staff and partners how Westmead's Information and Communications Technology (ICT) can transform the patient journey and experiences.

The workshops, and new guest lecture series, are part of the Westmead Redevelopment and Western Sydney Local Health District’s review of ICT infrastructure and services— often referred to as ’Digital Hospital’ planning.

Consultants from Deloitte, and staff from Western Sydney Local Health District (WSLHD) ICT and Westmead Redevelopment, are facilitating a series of workshops with specialists, researchers, students, nurses, doctors, consumers, GPs and educators.

Last week, one such workshop, a GP-focused session, looked at a range of ICT current and potential processes and options, including; patient referral and appointment systems; GP notification systems; and new ways to manage and share patient data and care plans.

Participants explored current and future medical record portals—portals accessed by GPs, specialists, clinicians and allied health staff at hospitals, as well as other services providers

Conversations included the importance of timely patient access to their health information though a potential patient portal. Such a portal could include a patient-centric and personalised ‘dashboard’ with easy-to understand and engaging healthcare information such as technical and plain-language medical reports plus post-hospital advice in the form of fact sheets or videos. Content could include dietary advice, medication information and post-procedure treatment plans.

Workshop participant Dr Jaspreet Saini, a GP in Blacktown, discussed the importance of the Westmead Redevelopment and Digital Hospital planning.

“I think for me it is always about patients being informed at every step of their journey in their healthcare. Communication with patients is always going to be first and foremost ... that communication occurs on a timely basis, that the families are involved with those conversations ... that the patients are well aware of the treatment they are receiving and what the options are, and how they will be followed up in the community afterwards. [It’s important that we are] making sure they are connected with their practitioners or other providers after they leave the facility as well.”

In addition to these workshops, Deloitte speakers are delivering a number of interesting presentations to WSLHD staff.

A recent talk by Andrew Muir, Deloitte Analytics Partner, discussed the opportunities for large organisations, like WSLHD, to become an “Insight Driven Organisation”.

Questions included “What data do we need to answer the big questions?” and “What is the value of the data that WSLHD has to offer to other people?” He discussed the growing need in organisations for the development and recruitment of “purple people” - individuals with technical and analytical skills combined with business and communication skills.

 

“I think for me it is always about patients being informed at every step of their journey in their healthcare.
Communication with patients is always going to be first and foremost ... that communication occurs on a timely basis, that the families are involved with those conversations ... that the patients are well aware of the treatment they are receiving and what the options are, and how they will be followed up in the community afterwards.
[It’s important that we are] making sure they are connected with their practitioners or other providers after they leave the facility as well.Dr Jaspreet Saini, a GP in Blacktown

Interested in ‘big data’?

Do you want to hear about initiatives within Sydney Health Partners about the potential to transform health through data science?

Do you have structured data that you would like to better visualise?

Do you have structured data from which you would like to gain insight through visualisation or state of the art statistics/machine learning?

Do you want to use health data to improve clinical practice?

If YES, this Town Hall meeting at Westmead is for YOU:

Related information

This story appeared in the Project Update 97 (6 February 2017) - opens PDF